技术支持

应用名称:小井意词通(Wello Italiano)

遇到问题或有建议?欢迎邮件联系,我们通常会在 1–2 个工作日内回复。

📮 邮箱:qlxp21@gmail.com

常见问题

如何恢复购买?

打开 App →「我的」→ 升级卡片下方点击「恢复购买」,用购买时的同一个 Apple ID 即可一键还原已解锁的高级版权益,无需再次付费。

换了新手机,高级版还在吗?

在。用同一 Apple ID 登录后,进入 App 点「恢复购买」即可。一次性内购的权益与你的 Apple 账户绑定。

免费能用到什么程度?

查词、变形反查、基础释义/音标/发音和学习练习都永久免费。词条的进阶内容(完整变位表、词形变化、搭配、近义辨析、更多例句)前 50 个词免费体验,之后基础信息仍免费,进阶内容一次性付费解锁全部。

需要联网吗?会用流量吗?

不需要。词库与文章全部内置,完全离线使用,不消耗流量。

支持哪些 iPhone / 系统版本?

支持 iOS 16 及以上系统(覆盖 iPhone 12 及更新机型)。


English

Support

App: Wello Italiano (小井意词通)

Questions or feedback? Email us — we usually reply within 1–2 business days.

📮 Email: qlxp21@gmail.com

FAQ

How do I restore my purchase?

Open the app → "Profile" → tap "Restore Purchases" under the upgrade card. Sign in with the same Apple ID you used to buy, and your premium access is restored at no extra cost.

I got a new iPhone — is premium still mine?

Yes. Sign in with the same Apple ID and tap "Restore Purchases". The one-time purchase is tied to your Apple account.

What's free?

Dictionary lookup, inflection reverse-lookup, basic definitions/IPA/audio, and learning practice are free forever. Advanced entry content (full conjugations, morphology, collocations, synonyms, more examples) is free for your first 50 words, then unlocked for all words with a one-time purchase.

Does it need internet?

No. The dictionary and articles are bundled and work fully offline.

Which devices are supported?

iOS 16 and later (iPhone 12 and newer).